Patient Rights and Responsibilities

This explains the patient rights and responsibilities at Ruby Plastic Surgery Clinic.

Patient Rights

1. Right to receive care

Patients have the right to receive appropriate health care services to protect and promote their health. Their right to health shall not be infringed on grounds such as sex, age, religion, status or economic circumstances, and medical professionals may not refuse treatment without a justifiable reason.

2. Right to know and to self-determination

Patients have the right to receive a sufficient explanation from their doctor, nurse and others about their condition, treatment methods, whether they are subjects of medical research, whether organ transplantation is involved, expected results such as side effects and medical costs, to ask detailed questions, and to decide whether to consent.

3. Right to confidentiality

Patients' physical and health-related secrets and privacy related to treatment shall not be infringed, and medical professionals and medical institutions may not disclose or publish secrets except with the patient's consent or in cases prescribed by law, such as a criminal investigation.

4. Right to request consultation and mediation

When a dispute related to medical services arises, patients may request consultation and mediation from the Korea Medical Dispute Mediation and Arbitration Agency and others.

Patient Responsibilities

1. Duty to trust and respect medical professionals

Patients must accurately inform medical professionals of their health-related information and trust and respect the medical professionals' treatment plan.

2. Duty not to receive care by improper means

Patients must identify themselves before treatment and must not receive treatment by false or improper means, such as receiving care under another person's name.